Orders may be canceled up to 24 hours prior to the intended delivery date.
In the event that your order is damaged during delivery or not arriving, we guarantee a full refund of the total prepaid amount.
If there is a problem with an item, we require a notification within 24 hours of receipt to allow us to investigate. A photograph may be required to support any claims.
Refunds or exchanges will be made if the item is found to be defective or damaged and it will be at management's discretion.
All products require care and attention, if it is deemed that the products have not been taken care of according to the instructions in the attached care leaflet, we may not offer a refund or offer to replace the product.
Submitted and paid requests are subject to a full refund only if the cancellation request is sent to us by mail or phone call within one day of completing the order on the cards.
All notifications you have provided to us must be sent to Compuscience at info @ compuscience or by phone: 16320. We may send you notice via the email which you provide us with when placing the order.
Notice will be deemed received and correctly given within 24 hours after the email is sent. To prove the service of any notice, it suffices to prove that this email was sent to the specified email address of the addressee.
We will return your money to your card within 10 days after we receive your order
You have 14 days from the date of receipt of any item to apply for return provided that it is not opened or unpacking and be in the same original condition.
You can return any item you bought easily, and you will only bear the shipping charges.
If the item has a manufacturing defect or is not working properly or does not match the description of the site, you have the right to return it within 30 days from the date of receipt and will refund you the price of the item in addition to the shipping cost you paid when buying.
If the item is found to be counterfeit, you will be refunded for the item plus shipping cost.
In case of return the money will be refunded through the original payment method through which the customer made the payment.